How to create the user alias in SmarterMail?

Steps to Create a User Alias in SmarterMail:

Step 1: Log in to SmarterMail

Log in to the administrator or domain administrator interface using your credentials.

Step 2: Navigate to Domain Settings

1. From the main dashboard, click Settings.
2. Select Domain Settings.




Step 3: Open the Users Section

1. Click Users.
2. A list of users will appear.



Step 4: Select the User Account

1. Locate the user account.
2. Click the email address to open settings.


 

Step 5: Access the Aliases Tab

1. Go to the Aliases tab.
2. Existing aliases will be displayed.


Step 6:  Add a New Alias

1. Click Add Alias.
2. Enter the alias name.

Example:

> Primary mailbox: [email protected]
> Alias: [email protected]


Step 7: Save the Configuration

Click Save to apply the changes.




Verifying the Alias:

To confirm that the alias is working correctly:

  1. Send a test email to the alias address.
  2. Check the primary mailbox inbox.
  3. The email should appear in the same mailbox associated with the user account.

Key Points to Remember:

  • An alias does not create a separate mailbox.
  • Emails sent to the alias are delivered to the existing user account.
  • Multiple aliases can be assigned to a single mailbox.
  • Storage usage remains tied to the primary mailbox, not the alias.


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